How Do World Bank Projects Commit to Citizen Engagement?
The World Bank provides one of the world’s largest sources of international development funding, in 2019 committing US$62.3bn in loans,…
Library Country: Global
How Do World Bank Staff Perceive the Institutional Environment for Building Citizen Engagement into Projects?
How do World Bank staff perceive institutional opportunities and bottlenecks for undertaking citizen engagement (CE) as part of projects? The…
Social Audits in Service Delivery: An Annotated Bibliography
This annotated bibliography identifies sources on how social audits work and their main benefits. It prioritizes empirical evidence over theoretical…
Grievance Redress Mechanisms in the Public Sector: A Literature Review
Grievance redress mechanisms (GRMs) in the public sector are institutionalized processes designed to enable people to complain about and seek…
Heroes on Strike: Trends in Global Health Worker Protests During COVID-19
This Accountability Note describes global trends in health worker protests between March 11, 2020 and March 10, 2021. We argue…
Pushing back against civic space restrictions
The closing of civic space has affected many of our network labs, encouraging our teams to devise creative strategies to…
The OGP Youth Toolkit
Host Kibo Ngowi spoke to AL Programs & Learning Manager Sanjeeta Pant, who played a leading role in the creation…
Accountability Keywords
This working paper unpacks diverse understandings of accountability ideas, using the ‘keywords’ approach. This tradition takes everyday big ideas whose…
Film as a tool for social impact
This podcast features three dynamic women who are all passionate about using video to tell compelling stories and advocate for…
Hacking Corruption
Accountability Lab partnered with the Center for International Private Enterprise and the U.S. Department of State: Bureau of Intl Narcotics…