Grievance Redress Mechanisms in the Public Sector: A Literature Review
Grievance redress mechanisms (GRMs) in the public sector are institutionalized processes designed to enable people to complain about and seek…
Theme: Transparency & Open Government
Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns
Uganda’s laws, policies and health sector strategies codify openings for in planning and monitoring government services, yet these spaces are…
in Auditing in Latin America: The Future Agenda
This document highlights that the challenges of the 21st century require public institutions to collaborate with other stakeholders, focus on…
in Latin America’s Supreme Audit Institutions: Progress or Impasse?
This working paper provides an overview of in external auditing in Latin America.
Defending the Right to Health in Guatemala: Reflections of Two Indigenous Women on the Frontlines
In the following interview excerpts, Benilda Batzin of CEGSS and Paulina Culum of REDC-Salud describe how they work together to…
Educational Accountability or Social Accountability in Education? Similarities, Tensions, and Differences
This article addresses the relationship between the concepts of Social Accountability and Educational Accountability. The analysis of the similarities, differences…
From Peoples’ Struggles to Public Policy: The Institutionalization of the Bhilwara Framework of Social Accountability in India
This Accountability Note describes and explains a set of principles for social accountability that emerged out of the struggles of…
Pushing back against civic space restrictions
The closing of civic space has affected many of our network labs, encouraging our teams to devise creative strategies to…
The power of micro reforms in the public service
We take a deep dive into the reforms of two of our incredible Integrity Icons from Pakistan and South Africa,…
Accountability Keywords
This working paper unpacks diverse understandings of accountability ideas, using the ‘keywords’ approach. This tradition takes everyday big ideas whose…